Home  |  Board Members  |  Office Personnel  |  Field Personnel  |  Our History

Billing FAQs
Q: What is my sewage bill based on?

 
Q. Why am I being charged a surcharge on my account?

 
Q. I am owed a refund to my account, how long until I receive it?

 
Q. What should I do if I am going to be gone from my home for an extended period of time?

 
Q. Why is there a charge in the "Misc Charge" Section of my bill?

 
Q. How can I determine if my water service is scheduled for disconnection due to failure to pay my sewage bill?

 
Q. If my water service has been terminated for non-payment of sewer charges what do I need to do to have service restored?

 
Q. If I cannot pay my bill in full what should I do?

 
Q. What should I do if my sewage bill is higher than what I expected?

 
Q. Why are my sewage rates higher than my water rates?

 
Q. How can I subtract outside water usage from my sewage bill?

 

Customer Service FAQs  |  Billing FAQs  |  Dye Testing FAQs
Contractor and Developer FAQs  |  Sewage Issue FAQs
Bakerstown / Culmerville / Rawlins Run FAQs

 
Deer Creek Drainage Basin Authority | PO Box 148 | Russellton, PA 15076-0148 | (724) 265-5315
Copyright © 2006 Deer Creek Drainage Basin Authority
All Rights Reserved.