Privacy Policy

At Deer Creek Authority, we recognize that you expect privacy and security for the non-public personal information we collect from you. We fully understand the need to safeguard sensitive information about you and we maintain standards and procedures designed to prevent misuse of this information. The information we collect, retain, is used only to us administer our products and services. We do not provide non-public personal information, which includes financial information, to other companies including independent telemarketing or direct mail marketing companies.  The information we gather about you is to properly identify you and to validate your identity.


It is our policy to treat your account information as confidential. We may disclose information to third parties about your account or the transactions you make ONLY in the following situations:
1. It may be necessary to disclose your non-public personal information to complete a transaction you have authorized. However, we will only disclose non-public personal information to the party/vendor involved in that particular transaction.
2. We may share your non-public personal information with credit bureaus during the enrollment process to determine your credit history, and afterward to verify the information contained in your account.
3. We may find it necessary to provide your non-public personal information in order to comply with a government agency or court order.


We have procedures that limit access to personally identifiable information to those Deer Creek Authority employees with a business reason to know such information about you. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures and special training programs. We take appropriate disciplinary measures to enforce employee privacy practices.


To ensure that your non-public personal information remains confidential, the information is sent to us in a "secure session" established with Secure Socket Layer (SSL) technology. This technology encrypts — or scrambles — your account information so it's virtually impossible for anyone other than Deer Creek Authority to read it.  Additionally, we maintain security standards and procedures to help prevent unauthorized access to confidential information about you. Our technology is updated and tested to improve the protection of your information and to assure the integrity of that information.


As an extra layer of security, credit card information used by Deer Creek Authority is never stored in any form, paper or digitally. No staff member at Deer Creek Authority has the ability to view credit card numbers at any time.