Privacy Policy
At Deer Creek Authority, we understand the importance of protecting your privacy and securing the non-public personal information you share with us. We are committed to safeguarding your sensitive data and have established strict policies and procedures to prevent its misuse. The information we collect and retain is used solely to manage and deliver our services effectively. We do not share your non-public personal information — including financial details — with outside companies, such as telemarketing or direct mail firms. Our data collection practices are focused on accurately identifying and verifying your identity.
NOTICE
We are committed to treating your account information as strictly confidential. We will only disclose your non-public personal information to third parties under the following limited circumstances:
When it is necessary to complete a transaction you have authorized, and only to the specific party or vendor involved in that transaction.
When required during the enrollment process, we may share your information with credit bureaus to assess your credit history and later to verify account-related details.
When disclosure is required to comply with a government agency request or a court order.
ACCESS
We have established procedures to ensure that access to personally identifiable information is restricted to Deer Creek Authority employees who have a legitimate business need to know it. Our employees are trained on the importance of confidentiality and customer privacy through formal policies and specialized training programs. We also enforce these standards by taking appropriate disciplinary action when privacy practices are not followed.
SECURITY
To protect the confidentiality of your non-public personal information, all data transmitted to us is secured through a “secure session” using Secure Socket Layer (SSL) technology. This encryption technology scrambles your account information, making it virtually unreadable to anyone outside of Deer Creek Authority. In addition, we maintain rigorous security standards and procedures to guard against unauthorized access to your confidential information. Our systems are regularly updated and tested to enhance the protection and integrity of your data.
CREDIT CARD INFORMATION
To enhance security, credit card information is never accessible to any staff member at any time.